tempestuously (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
tempestuously) wrote2006-12-14 07:43 pm
tempestuously) wrote2006-12-14 07:43 pm
Dial F for fucked
Atilla is hurted. I'm very sad. And very stupid.
You know what I hate about my job? How when I call a department about a major issue, only ONE person in the building no the entire state is suitable to answer and that person is never around. I could be like 'ZOMG the under-construction house on my block is infested with ZOMBIES!!1" and they'd be all "Well, the project manger for that development is currently on lunch break/in-training/on vacation/eaten by rabid boars. Would you like to leave a message?" So I do. About 30 and in the meantime the zombies have turned all the workers and are moving onto the neighboring homes. So I call back. "Oh I told them you called and that it was urgent and that they were supposed to call you back right away. You mean they didn't?" What part of zombies are taking over the community do you not understand? Can't anybody else help me at all? Even to tell me anything about the property that might be useful in stopping the zombie wormhole? "Nope. Only the project manager can answer that. Good night." Eventually someone calls the cops to stop the zombies but by then the problem has reached catastrophic-scale. And it's all because people are too chicken-shit to talk.
You know what I hate about my job? How when I call a department about a major issue, only ONE person in the building no the entire state is suitable to answer and that person is never around. I could be like 'ZOMG the under-construction house on my block is infested with ZOMBIES!!1" and they'd be all "Well, the project manger for that development is currently on lunch break/in-training/on vacation/eaten by rabid boars. Would you like to leave a message?" So I do. About 30 and in the meantime the zombies have turned all the workers and are moving onto the neighboring homes. So I call back. "Oh I told them you called and that it was urgent and that they were supposed to call you back right away. You mean they didn't?" What part of zombies are taking over the community do you not understand? Can't anybody else help me at all? Even to tell me anything about the property that might be useful in stopping the zombie wormhole? "Nope. Only the project manager can answer that. Good night." Eventually someone calls the cops to stop the zombies but by then the problem has reached catastrophic-scale. And it's all because people are too chicken-shit to talk.
A+ Entry
What I do is ask when exactly they will be back and how exactly I can reach them at that time. Then call back, repeatedly if needed. (often is) The only way to get results is to be as rude as you can be without offending anyone. One guy I really couldn't get through to during the week so I ended up leaving my home phone number on his voice mail and asking him to call me over the weekend. (He actually did, too!) You could also try asking for an email address, though this is iffy because project managers tend to get 200+ emails a day.
~feelin ur pain~